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Return Information
退貨信息

Please read the following  policy carefully before making a purchase as our policy have changed. Any additional inquiries, please email customer service.

  • Due to the nature of our products, we have a strict no return or exchange policy. No returns on all items.
  • Please check all items in shopping cart before placing order. Orders cannot be edited after it is placed.
  • Upon receipt, please double-check all items against invoice. 
  • If there is an error with your order, please contact customer service immediately (within 2 business day of receipt). 
    • Call: 866.626.5666
    • Email: admin(at)e-fongherbs(dot)com
    • Text: 626.538.7656 (M-F 10am-4pm)

Do not ship any items back to us without prior approval. Unauthorized returns will NOT be process nor will it be shipped back again.