Please read the following policy carefully before making a purchase as our policy have changed. Any additional inquiries, please email customer service.
- Due to the nature of our products, we have a strict no return or exchange policy. No returns on all items.
- Please check all items in shopping cart before placing order. Orders cannot be edited after it is placed.
- Upon receipt, please double-check all items against invoice.
- If there is an error with your order, please contact customer service immediately (within 2 business day of receipt).
- Call: 866.626.5666
- Email: admin(at)e-fongherbs(dot)com
- Text: 626.538.7656 (M-F 10am-4pm)
Do not ship any items back to us without prior approval. Unauthorized returns will NOT be process nor will it be shipped back again.